Cookies Policy

This Cookie Policy and Other Tracking Technologies governs the processing of data, including users’ Personal Data, collected through the use of cookies on Ageas websites and applications by the following data controllers, hereinafter jointly referred to as “Ageas”:

• Ageas Portugal - Companhia de Seguros, S.A., with registered office at Praça Príncipe Perfeito, 2, 1990-278 Lisbon, Portugal, and corporate tax number 503 454 109.

• Ageas Portugal - Companhia de Seguros de Vida, S.A., with registered office at Praça Príncipe Perfeito, 2, 1990-278 Lisbon, Portugal, and corporate tax number 502 220 473.

This Cookie Policy and Other Tracking Technologies should be read together with the  Privacy Policy.
For further information on the acceptance of cookies in the context of personal data processing, please also refer to Google's Privacy Policy.

Cookies

Like most websites and applications, we occasionally place small files known as cookies on your computer or mobile device so that our websites and applications can function properly.

Ageas uses cookies and similar tracking technologies to distinguish you from other users when you use its websites or applications.

These technologies help us provide you with a better experience whenever you browse our websites or applications, improve the website or application itself, and provide Customers with targeted and personalised content, offers, campaigns, promotions or information.

What are cookies?

Cookies are small information files stored on your computer or mobile device through your web browser.

For a certain period, these files allow the website or application to remember your actions and preferences, including your username, selected language, text size and other display settings.

As a result, when you browse the pages of a website or application, or return to one you have already visited, you generally do not need to enter your preferences again.


What are cookies used for?

Cookies identify your browser on the server and allow information to be stored on your device. This technology serves various purposes, including helping us determine the usefulness, relevance and number of visits to our websites or applications. It also enables faster and more efficient browsing by eliminating the need to enter the same information repeatedly.

Most browsers are configured to accept cookies, although you may configure your browser to reject all cookies, as explained below, or to notify you when a cookie is being sent. When you browse a website or application and accept a cookie, our web server may recognise your computer or mobile device during a future visit. T

Therefore, when you browse the pages of a website or application, or return to one you have previously visited and for which you have consented to the use of cookies, you generally do not need to enter your preferences again or resubmit information you have already provided.


What types of cookies are there?

There are several types of cookies. Based on their lifespan, cookies may be:

• Persistent Cookies - these cookies remain stored on your access devices, such as a computer, mobile phone or tablet, even after you close your browser, and are used whenever you revisit one of our websites or applications. They are generally used to tailor browsing to the user’s interests, allowing us to provide a more personalised service.
  
  
• Session Cookies - these are temporary cookies that remain in your browser’s cookie file until you leave the website or application. The information obtained through these cookies is used to analyse web traffic patterns, helping us identify issues and provide a better browsing experience.

Based on the domain to which they belong, cookies may be:

• First-party cookies – cookies sent to the user’s terminal equipment from equipment or a domain managed by Ageas and through which the service requested by the user is provided..

• Third-party cookies – cookies sent to the user’s terminal equipment from equipment or a domain that is not managed by Ageas, but by another organisation that processes the data collected through the cookies.

How and why do we use cookies?

The cookies listed below are necessary to provide the service requested by the user.

Ageas also uses other cookies, subject to the consent collected when you access the website or application.

These cookies are:

Managing Cookies

By changing the settings on your computer or mobile device, you can enable or disable the acceptance of cookies. All browsers allow users to accept, reject or delete cookies by selecting the appropriate browser settings.

You may configure your browser to notify you whenever a cookie is received or disable the acceptance of cookies.
However, Ageas notes that this may partially affect the use of some of our services and may prevent you from benefiting from an improved and personalised browsing experience. If your browser’s privacy settings are set to a high level, you may be unable to access certain services or use all the features of our websites or applications.

If you are accessing our websites from a business computer and are unable to access them, the issue may be related to the computer’s corporate security settings. We recommend contacting your system administrator.

How to disable cookies

Most web browsers allow users to manage cookies for the websites they visit. If you choose to disable cookies, some website features may not function properly and your browsing experience may be affected. You can manage your cookie preferences through your browser settings, including the ability to block, delete or restrict cookies.

• Google Chrome
  
  1- Open Chrome and select Settings.
  2- Select Privacy and security.
  3- Select Third-party cookies.
  4- Choose your preferred cookie settings.
  
  
  
• Microsoft Edge
  
  1- Open Edge and select Settings.
  2- Select Cookies and site permissions.
  3- Select Manage and delete cookies and site data.
  4- Configure your preferred cookie settings.
  
  
  
• Mozilla Firefox
  
  1- Open Firefox and select Settings.
  2- Select Privacy & Security.
  3- Under Cookies and Site Data, choose your preferred settings.
  
  
  
• Safari
  
  1- Open Safari and select Settings.
  2- Select Privacy.
  3- Manage your cookie preferences under the privacy settings.
  
  

User's rights

To learn how to exercise your personal data protection rights and obtain further information about the terms under which Ageas processes data, please consult our Privacy Policy.

If you require any clarification, you may also contact the Data Protection Officer at dpo@ageas.pt.  

Last update: 15-04-2026